Steps to Get There




Once you’ve determined the type of migration you want to perform, you can expect to go through some or all of the following steps to migrate your email to the cloud:

Stage
Description Steps
1. Pre-Migration Make sure your new hosted email solution can import email from your current platform. If you are moving from Lotus Notes to Microsoft Exchange, you may need to take extra steps to ensure that all email-related data is imported (or rely on a trusted third-party to prepare your legacy data).
2. Set-Up Users After you signup for your hosted solution, you can setup new users, establish storage limits, create aliases/distribution lists and create SharePoint sites and/or top-level public folders via a web-based Administrator (or Management) Console. This is the equivalent of setting up Active Directory in Microsoft Exchange.
3. Create New Profile If you are moving to Hosted Exchange, you need to create a new Outlook profile. A profile is what Outlook uses to remember the email accounts and settings that tell Outlook where your email is stored.

NOTE: In many cases, your solution provider equips you with scripts to automate the creation of new profiles for your users.
4. Perform Migration As part of your migration, you can forward email from your old server to your new hosted mailbox to ensure you capture all email during the migration process (if you are in a split domain environment). In Exchange, you can export your current emails to a .PST file through your Outlook client or various third-party tools (sometimes provided by your hosting company), and use various tools to upload your .PST files to your new hosted email provider.
5. Update MX Records An MX Record tells senders how to send email for your domain. When your domain is registered, it is assigned several DNS records, which enable it to be located on the Internet. These include MX Records, which direct the domain’s mail flow. Each MX Record points to an email server that is configured to process mail for that domain. There is typically one record that points to a primary server, then additional records that point to one or more backup servers. For users to send and receive email, their domain's MX Records must point to a server that can process their mail.
6. Start Using Your New Solution Once you have registered your domain and updated your MX Records, you can start using your cloud-based email solution. NOTE: Newly registered domains can require up to 48 hours before full activation. Contact your domain registrar for details.
7. Regular Backups Once you are up and running on your new solution, you should perform regular backups or use an archiving solution as a best practice. Some solutions let you schedule daily, weekly or monthly backups of entire mailboxes or select folders to .PST file format for online and/or offline storage. Make sure you can restore these messages to your mailbox.

A Final Word About Migration

No one likes the feeling of being trapped, and knowing that you can move from one cloud email provider to another is an important consideration when selecting a service provider. Email archiving can help provide a secondary backup and insurance policy for your email data (since it captures every email you send or receive in a centralized repository) in the event you switch email providers down the road.